8 Useful English Phrases for Field Jobs

There are some handy English phrases that one should know and use when interacting with customers.
A few handy English phrases can help you communicate better with clients.

Employed as a field executive, you will be expected to use English as much as possible when interacting with customers and clients. Speaking fluent and clear English makes a good impression. It is understandable that everyone cannot be perfectly comfortable with the use of English.

However, there are some handy English phrases that one should know and use when interacting with customers.

Using English in situations like greeting the client, asking for directions, etc. is a good idea. Practicing the use of English in such situations will help to remove any nervousness you have about speaking in English.

1. Talking to the security guard
A simple “Good morning” with a smile can be useful. You can also say “Good morning, how are you?” sometimes, if you meet the guard frequently.

2. Talking at the reception
Greet the receptionist with a “Good morning”, then say –
• “I’m here to meet Mr. ABC. Could you let him know that I have arrived?”

3. Asking for water
If you are visiting a client’s office and want to have a glass of water, you can say-
• “Excuse me, where can I get some water to drink?

4. Making an appointment
Depending on the situation, when your call is answered at the reception, you can say –
• “Hi, this is ABC from XYZ Ltd. I would like an appointment for a meeting with Mr. Singh from the sales department.”
• “Hi, this is ABC from XYZ Ltd. Mr. Singh had asked me to call today and take an appointment to meet him.”
When the receptionist has responded to your first sentence, say –
• “Yes, I’m available tomorrow at 2 p.m. Thank you for making the appointment. It was nice speaking to you.”

Related: 5 Verbal Mistakes You Should Never Make

5. Greeting the customer
Depending on the situation, when meeting the customer, you can say –
• “Good morning, Mr. ABC”. Make sure to smile while greeting. It makes the customer feels welcome.

6. If the customer asks you for tea/coffee
Depending on the situation, when meeting the customer, you can say –
• “Thank you. I will have coffee.”
• “Thanks for asking. I will have some water.”
• “Thank you very much. I will not have anything.”

7. If you are running late for a meeting
Depending on the situation, you can inform them by saying –
• “Hi Mr. ABC. I’m running a little late due to heavy traffic. I will be reaching at 2 p.m. instead of 1 p.m. Sorry for the inconvenience.”
• “Hi Mr. ABC. An emergency has come up and I won’t be able to commit to our meeting at 3 p.m. Can we postpone it by another two hours or to another day? Thanks.”

8. If you have to ask for the washroom
You can ask by saying-
• “Excuse me. Can you tell me where the washroom is?”

Using these phrases will make a good impression and improve your overall performance. Follow the MeraJob blog for more useful tips. Use other MeraJob services like the SmartProfile™ to improve your search for good jobs as field executives or backend roles. We are here to help you find the right job.

Also Read:

5 Ways to Improve Your English

Are You Making These Common Pronunciation Mistakes?

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