Modi’s BPO Scheme, be a part of this Revolution!

Modi’s BPO Scheme, be a part of this Revolution!

A bright career awaits you in BPO

It is estimated that more than 35 lakh people work with BPOs in India, and in 2015, the industry added 2.3 lakh new BPO jobs. The Indian Government has planned to allocate ₹498 Crore to reignite the BPO revolution leading to creation of 1.5L Jobs.

The term BPO stands for Business Process Outsourcing. Simply put, the industry involves the outsourcing of a specific business process or sub-process to a company, generally to a different country. In the last two decades, India and China have emerged as strong contenders for the massive influx of BPO work.

Related: How Can BPO Jobs Give Your Career a Boost?

The key reasons are as follows:
• Huge availability of English-proficient youth
• Low manpower cost
• Robust IT infrastructure

The industry has thrown open a new world of opportunities for the youngsters in India. It offers attractive salaries and an international working environment. The most common BPO function is telephonic customer support that may be inbound or outbound. Apart from this, the industry entails activities such as email tech support, transaction processing and medical transcription.

How can you begin?
Candidates entering this industry must be graduates although there are some BPO companies that allow undergraduates also. In terms of skills, the prerequisites are computer knowledge, English proficiency and good communication skills.

A good start
BPO is an excellent option for students who have just cleared their school or college as they can start with an attractive 5-figure salary in young age. Besides, the industry offers a great platform for learning and self-development.

Is BPO good for me?
A BPO job has its own challenges in terms of long working hours and odd working hour. It is a good idea to evaluate one’s liking and suitability before entering this industry.

Remuneration and Benefits
The salaries of BPO employees range between ₹7,000 and ₹25,000 per month. The salary depends entirely on the complexity and shift requirements of the job offered. Apart from this, one can look forward to various incentives and benefits.

If you are lucky to be a part of a new process being rolled out, you stand a chance to go for a fully-paid overseas trip to the client location.

Key Positives
• Salaries and benefits are very attractive for youngsters fresh out of college
• The working environment is world-class.
• Tremendous learning opportunities and soft skill development

Key Negatives
• Odd shift timings
• High stress levels
• Saturation beyond a point

Top Players in BPO

• Genpact
• WNS Global
• IBM Daksh
• Aditya Birla Minacs Worldwide
• Wipro BPO
• First Source
• Infosys BPO
• EXL Service Holding

Tips for getting hired
• Dress up in smart casuals
• Practice well for the voice and self-introduction round
• Have a general awareness of the BPO industry and its dynamics
• Focus on smart communication during interview and other rounds
• Brush up on English grammar and numerical aptitude for the recruitment tests

All the for your job search. Wish you a better career, better life with

Also Read:

Top 10 BPO Interview Questions

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