· Appointment fixing for senior management for the sales meeting.
· Answer, screen and transfer Inbound calls.
· Receive and direct visitors and clients.
· General clerical duties including photocopying , fax, and mailing.
· Maintain electronic and hard copy filing system
· Resolve administrative problems and inquiries
· Prepare written responses to routine enquiries
· Coordinate and maintain records for staff, telephones
· Customer Servicing & retention.
· Calling Clients for Contract and subscription renewal.
· Attending phone calls and co-ordinating with clients.
· Tele calling for specific events invitation and database cleaning.
· Follow-up regarding the payments.
· Participating in various promotional activity and events organized by company for the magazine.
· All other Administrative duties assigned by the seniors.
1-3 years of relevant experience is mandatory.
Index Media Pvt. Ltd. was established In 2002 and functions as the in-house design and printing agency of UMG Index Tradefairs (www.indexfairs.com) , handling all promotional material for the same.