Associate/Senior Associate - Fraud Analysis (Backend Operations) in Gurgaon in Gurgaon

Quatrro Global Sevices Pvt Ltd.

₹ 15,800 - 22,000 per month

  • Upto 4 years Exp
  • Graduate
  • Male/Female
  • Gurgaon
Preferred Skills
Operations Backend Operations Typing English Communication Charge Back Process Fraud Analysis

Job Description

 

About Company:

Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs.As a true "Business Transformation Partner" Quatrro leverages its experience as "the pioneers of the Indian Business Process Outsourcing industry" to offer innovative outsourcing solutions that go well beyond labor arbitrage and deliver tangible process improvements to its clients. Quatrro's biggest differentiator is its commitment to provide "Value Through Innovation" utilizing a combination of proprietary tools, platforms and unique business processes.

 

Job Description:

PRINCIPAL RESPONSIBILITIES: ( Specifies Key Result Areas for the Incumbent ) 

  • To resolve debit card disputed transactions by raising Charge backs, Deny and Losses
  • To minimize fraud loss.

 

BEHAVIORAL SKILLS: (Specifies Behavioral Skills Required for the Incumbent) 

  • Good Communication skills
  • Good Analytical skills
  • Quick decision maker and fast learner
  • Organized and team player
  • Result Oriented & able to deliver within timelines

 

Selection Criteria

 

  • Graduates (BA/B.Com/BBA/Bsc IT, M. Com  and M.A.)
  • Not Eligible: Result Awaited Candidates, B.E,B.Techs,MCA,MBA's
  • Gaps (Fresher after graduation gap should not be more than 1year & there should be no gap in experience)
  • Comfortable with 24*7 shift timing
  • Should be flexible to work in Blended process as well
  • Should be comfortable with the cross trainings of every Line of Business (Debit Card, Deposit Review & Chargeback)