Customer Care Executive


Magus Customer Dialog


  • Location Sikanderpur, Gurugram
  • Exp. Upto 5 years
  • Salary ₹ 17,000 - 21,000 Per Month ( 2.04 - 2.52 Lacs Per Annum )
  • Education 12th Pass
  • Gender Male/Female

Preferred Skills

Customer Service
Function
Hiring Industry

Job Description

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem
  • Handling the customers and ensuring healthy relationship with them
  • Ensuring highlighted issues are resolved
  • Willingness to work with rotational and split work offs

 

        Additional Information

  • Day shifts/No Cabs/Roster off/6 days working

Selection Criteria

  •   Graduates/Undergraduate. ( Candidates pursuing graduation are not eligible )
  •   Candidates having experience of Voice Profile will be preferred
  •   Excellent Communication  (English and Hindi)

   

      

About Magus Customer Dialog

Magus is a company that specializes in facilitating Customer Retention Management programs. Magus strives to create a dialog between organizations and their customer base.

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