Customer Care Operator


Kent Technology Pvt. Ltd.


  • Location Thane
  • Exp. Upto 3 years
  • Salary ₹ 8,000 - 25,000 Per Month ( 0.96 - 3.00 Lacs Per Annum )
  • Education 12th Pass
  • Gender Male/Female
  • Age 18 - 30 years

Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Preferred Skills

Customer Service Email & Chat English Communication

Selection Criteria

SHOULD BE ABLE TO READ, WRITE, AND SPEAK IN ENGLISH.

KNOWLEDGE OF GOOD EMAIL ETIQUETTE, AND CHAT.

EXPERIENCE AND FRESHERS, BOTH ARE WELCOME.

About Kent Technology Pvt. Ltd.

No details provided

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