Salary₹ 10,000 - 15,000 Per Month ( 1.20 - 1.80 Lacs Per Annum )
Roles and Responsibilities
Calls : Respond to leads generated through online channels and telemarketing and finalising the deals.
Coordination: Coordinate with Call Centre, Franchise & Corporate as well as Operations and Sales head
Training: Train Call Centre team, Franchisee, Agents on processes
Induction: To do 1-2-1 sessions post that give Induction to Franchisee & Agents
Execution of the events - To execute all customer interactions at various touchpoints, well documented in advance and approved specially for: orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees of the company, franchisee and agent