Customer Relationship officer in Gurgaon Sec 49, Gurgaon

Open Mind Services Ltd

₹ 13,000 - 14,000 per month

  • Upto 2 years Exp
  • 12th Pass
  • Male/Female
  • Gurgaon Sec 49, Gurgaon

Job Description

Profile: Agent will be responsible for handling incoming calls from patients or their attendants calling in from various cities in South India like Bangalore, Hyderabad etc. He/she will then have to reply to those queries in a set format, book Doctor appointments on a portal, comfort the patient in case of emergency, transfer the call to other departments if required etc.


Note: The work profile is something similar to a front desk of a hospital.


Skills required: 
1. Good Communication in English
2. Should Know Excel (Basic)
3. Educational Qualification: Graduate (Under Graduates with excellent comm skills will also be considered.)

4. Basic know how of using computers
5. Experience of 0-2 years in a BPO (preferred)

Selection Criteria

  • Salary: CTC between 14000-15000/- per Month
  • Timings: The centre is 24/7 operational. However, the candidates might be asked to come in mainly evening shifts.
  • Timings: EVENING 1 PM to 10 PM

About Open Mind Services Ltd (See all jobs)

Open Mind is a software design, HR back office, Helpdesk, Vendor Management, lead generation and Call center service company offering a one stop outsourcing solution to all your knowledge processing needs. Open Mind is a leading KPO company in India having capabilities to meet any outsourcing demand.