Customer Relationship officer

Open Mind Services Ltd

  • Location Gurgaon Sec 49, Gurugram
  • Exp. Upto 2 years
  • Salary ₹ 13,000 - 14,000 Per Month ( 1.56 - 1.68 Lacs Per Annum )
  • Education 12th Pass
  • Gender Male/Female

Job Description

Profile: Agent will be responsible for handling incoming calls from patients or their attendants calling in from various cities in South India like Bangalore, Hyderabad etc. He/she will then have to reply to those queries in a set format, book Doctor appointments on a portal, comfort the patient in case of emergency, transfer the call to other departments if required etc.


Note: The work profile is something similar to a front desk of a hospital.


Skills required: 
1. Good Communication in English
2. Should Know Excel (Basic)
3. Educational Qualification: Graduate (Under Graduates with excellent comm skills will also be considered.)

4. Basic know how of using computers
5. Experience of 0-2 years in a BPO (preferred)

Preferred Skills

Hiring Industry

Selection Criteria

  • Salary: CTC between 14000-15000/- per Month
  • Timings: The centre is 24/7 operational. However, the candidates might be asked to come in mainly evening shifts.
  • Timings: EVENING 1 PM to 10 PM

About Open Mind Services Ltd

Open Mind is a software design, HR back office, Helpdesk, Vendor Management, lead generation and Call center service company offering a one stop outsourcing solution to all your knowledge processing needs. Open Mind is a leading KPO company in India having capabilities to meet any outsourcing demand.

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