Customer Service Officer in Hyderabad

Equitas Micro Finance Private Limited

  • 1 - 6 years Exp
  • Best in the industry
  • Age 20 - 30 Yrs
  • Graduate
  • Male/Female
  • Hyderabad

Job Description

  • Receive and respond to customer service account inquiries on account balances, transaction, details, statements and fees and charges
  • Open new accounts/Closing accounts
  • KYC Validation
  • Handling cash transactions and cash balancing
  • Promote bank products and services
  • Identify customer needs
  • Refer customers to appropriate banking services and representatives
  • Cross-sells bank products by answering inquiries
  • Informing customers of new services and product promotions

Selection Criteria

  • Cash Handling Experience Mandatory
  • Teller experience preferred
  • Banking experience mandatory

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