Customer relationship Officer


Open Mind Services Ltd


  • Location Banjara Hills
  • Exp. 0.6 - 2 years
  • Salary ₹ 10,000 - 12,500 Per Month ( 1.20 - 1.50 Lacs Per Annum )
  • Education 12th Pass
  • Gender Male

Job Description

About the Company: Open Mind is a software design, HR back office, Helpdesk, Vendor Management, lead generation and Call center service company offering a one stop outsourcing solution to all your knowledge processing needs. Open Mind is a leading KPO company in India having capabilities to meet any outsourcing demand.

 

  • Agent will be responsible for handling incoming calls from patients or their attendants calling in from various cities in South India like Bangalore, Hyderabad etc.
  • He/she will then have to reply to those queries in a set format, book Doctor appointments on a portal, comfort the patient in case of emergency, transfer the call to other departments if required etc.

Preferred Skills

Customer Service
Function
Hiring Industry

Selection Criteria

  • .Good Communication in English
  •  Should Know Excel (Basic)
  •  Educational Qualification: Graduate (Undergraduates can also be considered)
  •  Experience of 0.6-2 years in a BPO (preferred)

About Open Mind Services Ltd

Open Mind is a software design, HR back office, Helpdesk, Vendor Management, lead generation and Call center service company offering a one stop outsourcing solution to all your knowledge processing needs. Open Mind is a leading KPO company in India having capabilities to meet any outsourcing demand.

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