Freshers, BPO, Call Centre, Call Center, Day Shift, Inbound process in Chandni Chowk

Tech Zone Bpo Pvt

  • Minimum 0.5 years
  • ₹ 8,000 - 25,000
    per month
  • 12th Pass
  • Male/Female
  • ₹ 2,000 - 5,000 per month (Incentive)
  • Chandni Chowk
Preferred Skills
Customer Service

Job Description

Freshers, BPO, Call Centre, Call Center, Day Shift, Inbound Contact Delhi Ncr (AGE 18-29)

Selection Criteria

Job Duties:

  • • customer follow-up
  • • feedback - mails/phones ( communication channel)
  • • Answer calls and respond to emails.
  • • Handle customer inquiries both telephonic and by email.
  • • Manage and resolve customer complaints.
  • • Provide customers with product and service information.
  • • Update existing customer information.
  • • Follow up customer calls where necessary.
  • • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
  • • Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
  • • Generate reports and perform backup operations.
  • • Keep information confidential.

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