Relationship Officer -premium Credit Cards for Priority / HNI Customer in Koramangala, Bangalore

American Express India

  • 1 - 5 years Exp
  • ₹ 25,000 - 50,000
    per month
  • Age 25 - 35 Yrs
  • Graduate
  • Male/Female
  • Koramangala, Bangalore

Job Description

  • This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales]
  • Prospecting for new customers through existing leads and cold calling and maximizing lead generation
  • Timely execution of all sales activities  leads, campaigns, referrals & any self generated leads
  • Tracking and reporting sales performance including pipeline, acquisition results and market conditions
  • Set appointments, listen to customer needs and sell most appropriate product
  • Researches and understands prospects before making the call
  • Ensures all applications are fully and accurately completed, and submitted properly
  • Be the interface between Amex and the customer to resolve any application processing issues
  • Drive the on-boarding of new customers and initiates spend enablement activities
  • Keep up-to-date on products and competition
  • Attend and participate in regular staff meetings
  • Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
  • Attend relevant industry and partner conferences, tradeshows and networking events
  • Ensuring all performance standards are met viz. business targets, controls and compliance
  • Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers
  • Expansion of internal and external relationships, and drive sales results
  • The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered
  • Does the job required working in shift: No  Only Day shift

Selection Criteria

MBA or Graduate in any field

Minimum 6 months of front line sales experience in financial services domain / B2C / IT / Ecommerce / Travel / Lifestyle / Healthcare / Real Estate

Consultative selling experience (proven track-record of meeting and exceeding sales goals)

Demonstrated strategic ability able to link Amex and customer goals

Excellent oral and written communication, relationship building experience in developing and executing successful sales strategies

Excellent problem solving skills

Excellent planning skills and territory management skills

High levels of initiative, self motivation and time management

Ability to influence and negotiate with customers both internally and externally and at all levels

Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)

Ability to establish/maintain credibility with customers and partners

Strong on Microsoft Word, PowerPoint, Excel skills

    Refer this job to your friend and earn on each selection

    x Alert! You are entitled to receive referral rewards if you are logged in as a registered user. Click here to Login or Register

    Refer via social media