About the position:
- Candidate hired for Delhi region will be required to take in-charge of complete consumer service related work at distributor end for Delhi and Haryana.
- Those hired for Jaipur location will take care of services in Jaipur region.
- The distributor is handling sales of Pravesh doors and windows as well as Artifurn wardrobes through a network of dealers in retail and directly in projects.
- Candidate will be required to take in-charge of complete consumer service related work at distributor end.
- Taking handover of orders from sales team and ensuring delivery of doors, windows and wardrobes to customers in committed lead time with support from Tata Steel
- Ensuring pre-installation checks and balances at consumers’ sites for smooth execution
- Ensuring error-free installation at sites through a network of third-party installer teams
- Providing timely service to consumers post installation through service executives
- Dealing with post sales calls from consumers, handling consumer complaints and ensuring 100% happy consumers
Payroll & Salary:
On the payroll of the distributor of TATA Steel and TATA Pravesh products.
- Salary for Delhi Region: 20,000 to 25,000 / month
- Salary for Jaipur Region: 15,000 to 20,000 / month
Candidate will be reporting to distributor as well as Territory Consumer Experience Manager from Tata Steel who will be looking after the region.