Sr. Executive/ Executive- Collections in New Delhi

ECOS (India) Mobility & Hospitality Private Limited

  • 2 - 4 years Exp
  • ₹ 16,000 - 25,000
    per month
  • Age 22 - 29 Yrs
  • Graduate
  • Male/Female
  • New Delhi

Job Description

Responsible for reaching out to customers to collect payment for overdue bills or other payments. Acts as the liaison between creditors and customers and manages overdue accounts. This is B2B collections (Primary). He / She shall be reporting to Collections Head.

  • Responsible for collecting payments on past due bills
  • Works closely with the Billing Department for accurate invoicing.
  • MIS generation on time and forward the same to customer if required
  • Payment follow up with every customer as per the credit policy
  • Placing direct phone calls and E-mails to customers for pending dues
  • Regress follow up with those customers who release payment very late
  • Visiting to customers place time to time for solving the queries and for payment follow up if required
  • Follow up with our billing team for invoices which need urgent as per the client requirement
  • Follow up with respective zones for pending duty slips if needed
  • Co ordinate with Client Managers and with branches as per client requirement
  • Keeping  record of every invoice submission Zone wise
  • Receipt generation of every payment and knock off in rent net. Making credit notes if required.
  • Follow up for TDS certificates with customer
  • Coordinating with cc manager for resolving every query which is related to accounts
  • Follow up for credit notes clearance with accounts
  • Coordinating with accounts if customer need balance confirmation

Selection Criteria

  • Minimum Graduate.
  • Min 2yrs- 4 yrs in similar or related fields.
  • Exposure in Car Rentals will be an added advantage
  • Person shall be good in excel & decent in communication skills (Written as well as Spoken).

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